Refund

Refund Policy

Use this guide from Dash to review returns, exchanges, and refunds. This page applies specifically to bydashw.shop.

refund timing at Dash
The following refund timing guidance applies to the Dash storefront at bydashw.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

exceptions at Dash
This exceptions section covers orders and visits through bydashw.shop for Dash. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

condition of returns at Dash
The following condition of returns guidance applies to the Dash storefront at bydashw.shop. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

support at Dash
This support section covers orders and visits through bydashw.shop for Dash. For return or exchange assistance, contact Support@bydashw.shop or 4243567407.

How Dash handles starting a request
The following starting a request guidance applies to the Dash storefront at bydashw.shop. To start a return or exchange, contact us at Support@bydashw.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

eligibility at Dash
This eligibility section covers orders and visits through bydashw.shop for Dash. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Dash to order problems
The following order problems guidance applies to the Dash storefront at bydashw.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashw.shop
Phone: 4243567407
Physical address: 44 N Front St, Memphis, Tennessee, 38103, United States